Dual Xeon 2.8Ghz servers can sometimes
display a message stating that dptserv.exe was unable to run. The
reason for this is that the file, dptserv.exe, is associated with the
Adaptec Storage Manager program. This program is only intended to be
used on the Dual Xeon RAID 5 servers.
The reason it sometimes
appears as an error on the Standard Dual Xeon servers is that both the
Xeon and Xeon RAID 5 servers use the same chip set and motherboard.
During the initial setup of both types of servers, the Adaptec Storage
Manager will usually run with no errors. However, occasionally after a
reboot, the error will appear with the Standard Xeon server.
If this happens, please uninstall the Adaptec Storage Manager from the Add/Remove Programs Option in Control Panel.
***REMOVING THE PROGRAM WILL NOT HARM THE SERVER.***
removed the next time the server reboots, the message will no longer
appear as the dptserv.exe will no longer be on the server.