SmarterMail 7.x - How to Set Up Your Trusted Senders List

Email addresses (ex: joe@example.com) or entire domain names (ex: example.com) can be added to your list of trusted senders (or white list). When email comes in from a trusted sender, all spam filtering for that email will be bypassed.

You can manually add email addresses or domain names to the Trusted Senders list at the Domain level or the Individual level.

Adding Trusted Senders at the Domain Level
You will need to be logged into SmarterMail as the primary or an administrative user to configure this level. Changes made here affect the whole domain and blankets over every address created.

1. There are two ways to access your settings in SmarterMail:

a. Log in to the WebControlCenter and access Mail > Mail Admin from the left hand menu and click the 'Login as Admin' link.



b. Or you can log in to your mail account at http://mail.yourdomain.com (replace 'yourdomain.com' with your actual domain).

2. Once logged into SmarterMail, access Settings from the left hand menu.



3. From within the Domain Settings folder, you will find Trusted Senders.



4. On the Trusted Senders tab, click New.

5. Enter the email addresses and/or domains below that will skip spam checking into the Value field. Enter one email address or domain name per field. 



6. Once you are done adding each entry, click Save. You can Edit or Delete email addresses and/or domains from your Trusted Senders list right here as well.


Adding Trusted Senders at the Individual Level

All email users have access to this with the SmarterMail web interface for their own account. This will add these trusted senders to just this mail account and not all accounts for the domain.

1. There are two ways to access your settings in SmarterMail:

a. Log in to the WebControlCenter and access Mail > Mail Admin and click the 'Login as User' link.

b. Or you can log in to your mail account at http://mail.yourdomain.com (replace 'yourdomain.com' with your actual domain). 

2. Once logged into SmarterMail, access Settings from the left hand menu.

3. From within the Domain Settings folder, you will find Trusted Senders.

4. On the Trusted Senders tab, click New.

5. Enter the email addresses and/or domains below that will skip spam checking into the Value field. Enter one email address or domain name per field. 

6. Once you are done adding each entry, click Save. You can Edit or Delete email addresses and/or domains from your Trusted Senders list right here as well.


Please note:
 Normal content filtering rules will still be followed. Any emails that you "unmark as spam" will add the sender to your trusted senders list automatically.

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